WASHINGTON, DC — DREO is recalling about 338,800 space heaters in the United States after reports that the units can overheat and ignite, creating fire and burn hazards for consumers. Another 36,300 heaters were sold in Canada. The recall covers model DR-HSH015, a black ceramic electric space heater sold with a remote control.
The company says the heaters were manufactured between April 2025 and January 2026. The model and production date are printed on the underside of the unit. Consumers are being told to stop using the heaters right away and to contact DREO for a free replacement.
Retailers sold the heaters at Costco and major online stores
The recalled heaters were sold nationwide at Costco stores and through several large online retailers, including BestBuy.com, Kohls.com and HomeDepot.com. Sales ran from September 2025 through October 2026, with prices ranging from $70 to $110.
DREO’s notice describes the heaters as black, ceramic and electric, measuring roughly 11.5 inches wide and 13 inches tall. The company says the units came with a remote control, making them a common household product marketed for personal or room heating during colder months.
Because the heaters were sold through both warehouse clubs and major e-commerce sites, the recall may affect shoppers across a wide range of households. The company is asking consumers to check the label on the underside of the heater to confirm whether their unit is included.
17 ignition reports include property damage and a hand burn
DREO says it has received 17 reports of the heaters igniting. Three of those incidents caused property damage, and one led to a burn injury to a consumer’s hand.
The recall notice says the hazard stems from the risk of overheating and catching fire. That makes the issue especially serious because space heaters are often used close to furniture, bedding and other household items that can quickly catch fire if a unit malfunctions.
No broader pattern of injuries is described beyond the reports already counted by the company. Still, the number of ignition complaints prompted DREO to act and remove the heaters from use while replacement units are arranged.
What consumers should do with a recalled DREO heater
DREO is telling customers to unplug the heater immediately if they own one of the recalled units. The company also instructs consumers to cut the electrical cord and send a photo of the destroyed product for verification before receiving the replacement.
That step is meant to prevent the heater from being used again after it has been identified as defective. The recall notice says the company will provide a free replacement space heater to affected customers.
Consumers can reach DREO toll-free at 833-820-0887 from 8:30 a.m. to 6 p.m. Eastern Time, Monday through Friday. They can also email [email protected] or visit the company’s recall page for more information.
Why this recall matters for households using electric heaters
Space heaters are common in homes, apartments and offices because they provide quick, targeted warmth. But the risk of overheating makes them one of the more closely watched household appliances during the colder part of the year.
This recall comes after another heater action earlier in the year, when Vornado recalled 255,000 Tower Heaters in the United States and eight in Canada because of a significant fire hazard. That earlier recall shows that portable heating products can create serious safety concerns even when sold by well-known brands.
For consumers, the safest step is to check model information before continued use and to follow recall instructions promptly. Heaters tied to fire complaints should be removed from service rather than monitored for future problems.
Replacement process and next steps for affected owners
Customers who confirm they have the recalled DR-HSH015 model can request a replacement directly from DREO. The company’s instructions call for the old unit to be disabled by cutting the cord, then documented with a photo before the replacement is issued.
The recall applies in both the United States and Canada, although the larger share of affected units is in the U.S. market. For shoppers who bought the heater at Costco or online, checking the underside label is the key step in confirming whether the product is part of the recall.
DREO has not said it is facing legal action over the recall. For now, the focus is on getting the heaters out of homes and replacing them before more overheating incidents occur.
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