WASHINGTON, DC — Nearly 340,000 DREO ceramic space heaters sold across the United States are being recalled after multiple reports that the units ignited, according to the U.S. Consumer Product Safety Commission. The agency says one report involved a burn injury and three others involved property damage.
The recall covers black heaters with a remote control that measure about 11.5 inches wide and 13 inches tall. Consumers are being told to stop using the units immediately and contact the company for a replacement.
DREO sold the heaters through major retailers and online marketplaces nationwide over more than a year, making the recall a broad one for households that used the product for supplemental heat.
Which DREO models are included in the recall
The recalled product is the DREO brand ceramic space heater model DR-HSH015. The model number and the date of manufacture are printed on a label on the underside of the unit.
The heaters included in the recall were manufactured between April 2025 and January 2026. The CPSC says the recalled units were sold from September 2025 through October 2026, with a retail price range of about $70 to $110.
Consumers can use the label on the bottom of the heater to check whether their unit is part of the recall. The date code is listed in a year and month format.
Where the heaters were sold and how many reached consumers
About 338,800 of the recalled heaters were sold in the United States, while another 36,300 were sold in Canada. In the U.S., the units were sold nationwide at Costco stores and online through Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com and Costco.com.
Because the heaters were available through both warehouse stores and large e-commerce sites, the recall affects a wide range of shoppers. The CPSC says the product was marketed for home use and sold in a compact size with a remote control.
That broad distribution means some consumers may have purchased the heater months ago and may not immediately realize they own one of the recalled models.
Fire complaints and the reported injury prompted the action
The recall follows 17 reports that the heaters ignited, according to the CPSC. Three of those incidents caused property damage, and one involved a burn injury to a person’s hand.
Those reports are the key reason the agency and the company are urging customers to stop using the heater right away. The safety concern centers on the risk that the unit could catch fire during normal use.
Product recalls tied to fire hazards often require quick action from consumers because the danger can affect both the heater itself and nearby furniture, flooring or other household items.
What consumers should do if they own one of the heaters
DREO is asking customers who have the recalled heater to unplug it, destroy it by cutting the electrical cord and then follow instructions to provide a photo of the destroyed unit. After that, the company will arrange a replacement.
Consumers can reach the company toll-free at 833-820-0887 from 8:30 a.m. to 6 p.m. Eastern time, Monday through Friday. They can also email [email protected] or go to DREO’s website and click on “PRODUCT RECALLS.”
The CPSC says the most important step is to stop using the heater immediately rather than wait for it to fail or overheat again.
Why the recall matters as colder weather approaches
Space heaters are often used when people want to warm a single room without running central heat, which can make them especially common during colder months. That also means a recall like this can affect many households at the same time.
The CPSC notice is intended to help consumers identify the product quickly and avoid continued use of a heater that has been linked to fire incidents. It also gives shoppers a clear way to confirm whether their unit is included by checking the model number and manufacturing date.
For anyone unsure about the label information, the company’s recall page and phone line are the fastest ways to verify whether the heater should be removed from service.
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