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Federal Safety Officials Warn Consumers in the United States to Stop Using More Than 210,000 HAIARA Portable Chargers After Fire and Burn Reports

Black HAIARA portable power bank with a 20W label, the model warned about by federal safety officials

WASHINGTON, DC — Federal safety officials are warning consumers to stop using about 210,000 HAIARA portable power banks after reports of fires, explosions and other overheating problems. The U.S. Consumer Product Safety Commission says the affected units are the HAIARA W5 PRO, a black 20W charger sold online through Amazon and Newegg.

The agency says the lithium-ion batteries inside the devices can overheat, explode or catch fire, creating a fire and burn hazard. Officials say the warning applies to specific HAIARA W5 PRO units, not every portable charger with a similar look or wattage label.

Consumers are being urged to identify the product carefully and stop using it right away if it matches the description.

CPSC says about 600 incident reports include fires, explosions and overheating

The commission says it has received roughly 600 reports tied to the affected chargers. Those reports include fires, explosions and other thermal incidents. Three of the reports involved burn injuries, and nine involved property damage.

The figures do not mean 600 units exploded, and the agency has not said every charger will fail. Even so, the number of complaints was enough for officials to issue a consumer warning and tell owners to take the products out of service.

The concern goes beyond a dead battery or a device that will not charge. An overheating power bank can threaten nearby belongings, furniture, bedding and other items in the home or car.

How to identify the affected HAIARA W5 PRO power bank

The CPSC says the affected product is a black HAIARA portable charger with “20W” marked on the front and “W5 PRO” printed on the side. The agency also says qualifying units do not have a manufacturing date code in the YYYYMMDD format on the side.

That detail matters because other portable chargers may also list 20W charging capability. Officials say consumers should not assume a similar-looking device is included in the warning without checking the brand and model information on the actual product.

The commission is directing owners to compare their chargers with the identification details in the official safety notice before taking any action.

Chargers were sold online from January 2025 through October 2026

The power banks were manufactured by Shenzhen Joway Power Supply Co., Ltd. in China and sold in the United States through Amazon.com and Newegg.com between January 2025 and October 2026, according to the CPSC. The agency says the manufacturer did not respond to its requests for information or to a recall request.

Officials also noted a separate recall involving about 11,000 HAIARA W5 PRO chargers sold on Amazon by Mitrytech. That smaller action is distinct from the broader warning covering about 210,000 units.

Consumers who bought from Mitrytech are told to follow that seller’s refund instructions. The larger warning does not mean every other owner of the same model automatically has the same remedy.

What owners should do now if they have one of the chargers

The CPSC says consumers should stop using any affected charger immediately. Owners should disconnect the power bank from any device, stop trying to charge or recharge it, and avoid opening or repairing the battery.

Officials also say not to sell, donate or give away the charger to someone else. The battery should be treated as a safety hazard, not as a device that can be passed along or fixed at home.

For disposal, the agency says not to place the charger in household trash, curbside recycling or ordinary battery collection boxes. Instead, consumers should contact a local household hazardous waste facility or their municipality for instructions.

Other power bank recalls show why model checks matter

The HAIARA warning comes after other portable charger recalls, including about 210,000 INIU BI-B41 10,000mAh power banks recalled in December 2025 and about 481,000 Anker power banks recalled in September 2025. Those cases involved different products and separate safety actions.

Consumer advocates and safety officials say the pattern is a reminder to check model numbers, recall notices and manufacturer instructions before buying or continuing to use battery-powered accessories. That is especially important with products that are often left in bags, drawers or plugged in overnight without much attention.

Portable chargers are convenient, but the latest warning shows how quickly a small accessory can become a household fire risk when lithium-ion batteries fail.

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