WASHINGTON, DC — About 11,000 HAIARA lithium power banks sold on Amazon are being recalled because the batteries can overheat, explode and catch fire, creating a burn and fire hazard for consumers. The U.S. Consumer Product Safety Commission said the recall covers model W5 PRO units sold by Mitrytech from May 2025 through September 2026 for $18 to $22.
The black power banks have “20W” printed on the front and “Model: W5 PRO” on the side. The recall applies to units without a date code, formatted as YYYYMMDD, printed on the side.
Hundreds of thermal incidents tied to the recalled batteries
Mitrytech has received 600 reports of fires and other thermal incidents involving the recalled power banks, according to the CPSC. Those reports include three burn injuries and nine property-damage incidents.
The scale of the complaints is what pushed the product into recall territory. The CPSC said the lithium battery inside the power bank can explode and ignite, which raises the risk of serious injury if the device is charged, stored or used near people or combustible materials.
Consumers are being told to stop using the power banks immediately rather than wait to see whether theirs has already shown signs of trouble. The hazard is not limited to visible flames, since overheating and other thermal events can happen before a fire breaks out.
How to identify whether a power bank is part of the recall
The recalled units are the HAIARA W5 PRO power banks sold through Amazon, and the visual markings matter for checking a device. Consumers should look for the black casing, the “20W” marking on the front and “Model: W5 PRO” on the side.
Another important identifier is the date code. The recall covers units with no date code printed on the side in the YYYYMMDD format. If that code is missing, the product is included in the recall even if it otherwise appears to be the same model.
Because the recall is tied to a specific model and marking pattern, shoppers who bought a similar-looking power bank should verify the side label before using it again. The CPSC notice is aimed at helping consumers separate the recalled units from other portable chargers sold online.
Where the recalled power banks were sold and what they cost
Mitrytech sold the recalled power banks on Amazon.com from May 2025 through September 2026. The units were priced between $18 and $22, making them a relatively low-cost portable charging option that could have been purchased as a backup battery for travel, work or everyday use.
That broad online sales window means the affected products may already be in homes, bags and vehicles across the country. The recall notice does not limit the hazard to a particular region, because the products were distributed through a national online marketplace.
Anyone who bought one during that period should check the label and stop using it if it matches the recall description. The CPSC warning is especially important for consumers who charge power banks unattended or keep them near soft furnishings, bedding or other flammable items.
What consumers must do to get a refund
Customers who bought the recalled power bank from Mitrytech on Amazon should contact the company at [email protected] or visit haiara.net/recalls.html for refund instructions. The company is asking consumers to follow its process before sending in a claim.
To receive a refund, buyers will need to submit a photo of the power bank marked “recalled” and confirm that they disposed of it according to applicable laws and regulations. The instructions are meant to make sure the product is taken out of service and cannot be used again.
The recall does not call for continued use while waiting for a refund. The safety guidance is to stop using the device immediately and then follow the company’s replacement or refund steps.
Why lithium battery recalls matter for everyday electronics
Portable chargers are common household items, but lithium batteries can create serious hazards when they fail. In this case, federal regulators said the battery can explode and ignite, which can quickly turn a small charging accessory into a fire risk.
The recall also highlights how online shopping can spread a defective product widely before safety issues become obvious. Because the HAIARA power banks were sold through Amazon over many months, consumers may not recognize the brand or may no longer have the original packaging.
For that reason, the model name, front marking and date-code details are central to the recall. Anyone who finds a matching power bank should set it aside, stop charging it and contact the company for next steps rather than continue using it.
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