WASHINGTON, DC — Federal safety officials are telling consumers to stop using about 210,000 portable power banks sold on Amazon and Newegg after hundreds of reports of fires, explosions and overheating. The U.S. Consumer Product Safety Commission issued the warning Thursday, Nov. 5, saying the devices can pose serious fire and burn hazards because of their lithium batteries.
The products are HAIARA power banks, model W5 PRO, and the agency said the warning applies to units sold online from January 2025 through October 2026. Officials said the danger is serious enough that consumers should stop using the products immediately and avoid tossing them in normal trash or recycling streams.
CPSC says hundreds of incidents include injuries and property damage
The commission said it is aware of 600 incidents involving fires, explosions and other overheating problems tied to the power banks. Those reports include three burn injuries and nine cases of property damage, according to the agency.
While the number of incidents is far smaller than the number of units sold, the CPSC said the pattern of complaints reflects a significant safety risk. The warning covers power banks sold through Amazon.com and Newegg.com, and it applies beyond a single seller because the same product was distributed through more than one online marketplace.
The agency’s notice also says the batteries inside the units can ignite or explode. That is the core hazard driving the federal warning, and it is why officials are urging consumers not to keep using the devices while they search for a return or disposal option.
How to identify the affected black HAIARA W5 PRO power banks
The recalled power banks are black and have “20W” printed on the front, with “Model: W5 PRO” printed on the side. The CPSC said affected units do not have a date code printed on the side in YYYYMMDD format.
Consumers may also see the HAIARA brand name on their purchase receipts. That detail matters because the products were sold through different online channels, making the appearance on paperwork one of the ways buyers can confirm what they purchased.
The units were manufactured in China by Shenzhen Joway Power Supply Co., Ltd. The CPSC said the company has not responded to requests for a recall or for information about the product. That left federal officials to move forward with a broad safety warning rather than a company-led recall covering all affected units.
Amazon sellers handled different parts of the response
Not every seller responded the same way. The CPSC said Amazon seller Mitrytech agreed on Oct. 29 to recall about 11,000 affected power banks sold through its Amazon storefront. Those units were sold between May 2025 and September 2026 for about $18 to $22.
That recall is narrower than the federal warning, which covers about 210,000 total power banks, including products sold through other retailers. In other words, some buyers may fall under the Mitrytech recall, while many others may only be covered by the broader CPSC safety alert.
The agency also said Amazon seller Geralde-US did not respond to requests for information or a recall, and Amazon seller Woot refused to conduct a recall. Those differing responses help explain why the federal warning reaches beyond any single seller and why consumers are being told to check their products carefully.
What consumers should do now and how to dispose of them safely
Officials say consumers should stop using the power banks right away and should not sell them or give them away. Because the batteries may be defective, the CPSC warned against putting the products in household trash, curbside recycling bins or ordinary battery recycling boxes.
Instead, the agency recommends contacting a local household hazardous waste collection center to ask whether it accepts defective lithium-ion batteries. That step is important because the wrong disposal method could create another fire risk after the device has already been taken out of service.
Buyers who purchased affected power banks from Mitrytech on Amazon may be eligible for a full refund. The CPSC said photos and more product details are available in its Nov. 5 safety warning, and consumers who experienced an incident can report it at SaferProducts.gov.
What the warning means for online shoppers
The warning highlights a broader problem with battery-powered accessories sold through large online marketplaces: a product can reach many buyers quickly before a safety issue becomes public. In this case, the CPSC said the affected units were sold over nearly two years, from early 2025 into late 2026, across Amazon and Newegg.
For shoppers, the immediate takeaway is simple: check the appearance of the device, confirm whether it matches the model information, and stop using it if it does. The agency’s notice is aimed at limiting further injuries while consumers sort out refunds or safe disposal.
Anyone who has already seen overheating, smoking, fire or other failure with one of these power banks can submit a report to SaferProducts.gov. The commission said that kind of reporting helps it track hazards and identify products that may need stronger action.
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